iLife and iWork not free

I bought a macbook air ( early 2014 model )... in march 2015 ... but i didnt get iMovies...and when i see iMovies in the app store it is paid...( i think it is supposed to be free with mac ) ....and other iWork apps were pre installed but with other account and are not listed in my purchases ...so can i uninstall and reinstall iWork apps for free..( i can't update them if now coz they are not from my account) ... i've read these apps were free for macs after 1 sept 2013

plz help me abt how to get iMovies and other ilife n iWork apps...

MacBook, OS X Yosemite (10.10.2)

Posted on Sep 10, 2016 11:28 PM

Reply
1 reply

Sep 11, 2016 12:05 AM in response to Ak kumar

The iLife apps and iWork applications are free, when you purchase a new computer. They will come preinstalled with a new Mac.

I bought a macbook air ( early 2014 model )... in march 2015 ... but i didnt get iMovies...and when i see iMovies in the app store it is paid...( i think it is supposed to be free with mac ) ..

When you purchase a Mac these applications can be associated with your Apple ID. the free apps can only be associated with one AppleID. You have to sign into the AppStore with the same AppleID that has originally been used when the MAc has first been set up and the free apps have been associated with the AppleID.

Only then you can download and reinstall the apps from the Purchases tab.

..and other iWork apps were pre installed but with other account and are not listed in my purchases .

Why is that? Did you purchase the Mac from a previous owner? If the AppleID the apps are associated with is not yours and the previous owner is not a member of your household, you have to purchase them for yourself.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iLife and iWork not free

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.